Get a Hold of Us

Top 5 Questions

Visit the FAQ page

Review FAQ

In an effort to cut down on support volume, please consider reviewing the frequently asked questions section of our website. Virtually every single support inquiry is answered in great detail here. If you cannot find the answer to your question, please feel free to reach out. Providing your full name, email used at checkout and most recent order number can increase response time. Support staff works 365 days a year but please allow for up to 24-hours for a response due to volume as all inquiries are answered in the order they are received.

Visit the FAQ


Our phone support is currently unavailable while we adopt a new phone system. Do not attempt to contact old numbers and extensions as they no longer work.

For general support inquiries, use the form above or directly e-mail 'support@investorcrate.com.'

In an effort to mitigate spam, executive, compliancy, trade desks and other staff e-mails are no longer available. If you are looking for someone in particular, please ask a support member for their contact information directly and they will happily provide you with that information. This is not because we don't want to talk to you, it is because we get bombarded by spam and solicitations when our directory was posted. You can also find and chat with employees on LinkedIn.