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Terms Of Service
TERMS OF SERVICE
By viewing, using, accessing, or purchasing from this website or webpage ("Site"), which is owned and operated by Investor Crate, LLC (herein referred to as "Investor Crate" or "Investor Crate™") or (referred to as “we,” “us” or “our”) you acknowledge that you have read, understand, and agree to the following Terms of Service ("Terms" or "Agreement" or “Disclaimer”). If, at any time, you do not agree to these Terms, please discontinue all use of this Site. Investor Crate™ reserves the right to revise these Terms at any time by updating this posting as well as the right to refuse service to any person or entity. Please read and review these Terms periodically. As a condition of your use of this Site, you agree that you are at least 18 years of age and that you possess the authority to enter into a binding legal agreement. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We grant you a personal, limited, non-transferable non-exclusive, license to access and use the Site via a web browser. We reserve the right to revise the products and services available on the Site and to impose rules for and limits on the use of the Site or to restrict your access to part, or all, of the Site without notice. We reserve the right to revoke your access at any time for any reason, including as a result of a violation of these Terms, without notice.
Investor Crate™ will not be responsible for any damages your business may suffer to the extent permissible by law. We make no warranties of any kind, express, implied, statutory or otherwise for any Service we provide.
Under no circumstances, shall Investor Crate™, its officers, agents or anyone else involved in creating, producing or distributing the service be liable for any direct, indirect, incidental, special or consequential damages that result from the use or the inability to use the Service; or that results from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission or any failure of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to our records, programs or services.
By accessing or using any part of the Site, you accept these Terms, without limitation or qualification. You may not use any portion of the Site if you do not agree with all of the Terms. Price information found on this site is subject to change without notice and photos displaying product may not be accurate to product descriptions.
We grant you a personal, limited, non-transferable non-exclusive, license to access and use the Site. We reserve the right, in our sole discretion and without notice to you, to revise the products and services available on the Site and to change, suspend or discontinue any aspect of the Site and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Site or restrict your access to part, or all, of the Site without notice or penalty. Your continued use of the Site will constitute your acceptance of any such changes.
Use of the Website
We give you permission to access and use the Site for your personal use, and to copy, distribute, and transmit the content of this Site only to the extent that such copying, distribution, and transmission is automatically done through your browser software incidentally to using the Site for your personal use. You may not transmit or distribute worms, viruses, malware or other dangerous software to or on any platforms provided by or used by Investor Crate. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. No mechanized or other systematic processes for harvesting information from this Site for any purpose, including without limitation, any commercial purpose, is permitted. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this Site is strictly prohibited unless authorized in writing. You further agree not to change or delete any proprietary notices from materials downloaded from this Site. You may print a copy of the information displayed on this Site for your personal use. That means, that except as set forth above, you may not modify, reformat, copy, display, distribute, transmit, publish, license, create derivative works from, transfer or sell any information obtained by your use of this Site. This restriction means, among other things, that you may not mirror on your own website any portion of this Site or display through your own website any results pages or other information from this Site without express written permission. For the avoidance of doubt, you acknowledge and agree that your access to and use of the Site does not give you any right to use the name, likeness, image, signature, biographical information or any other rights of publicity or intellectual property of our celebrity spokespersons found on the Site.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you in conjunction with our third-party billing service ReCharge Payments and other third-party applications available on this platform.
We reserve the right to change any information, features, services, and functions of the Site without prior notice. We may deny or revoke your access to all or part of the Site without prior notice if you engage in any conduct or activities that we determine, in our sole discretion, violate this Agreement, our rights or the rights of any third party.
We may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with these Terms and Investor Crate™ has no obligation to investigate the authorization or source of any such access or use of the Site or unauthorized access or use of your account or password.
You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use.
You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you by way of our account activation system sent by electronic mail via the e-mail address you provide us. You shall immediately notify Investor Crate™ of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security and your account security.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
You may receive emails regarding your account or promotions for special offers, including third party offers.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Registration and Membership
Monthly crates for Investor Crate™, or other subscriptions and other subscription crates offered from time to time are shipped to your address at the address you provided. You may receive emails regarding your account or promotions for special offers, sometimes including third party offers. You can cancel your membership anytime without charge by contacting Customer Support. Please refer to the Frequently Asked Questions portion of our Site for further details.
Billing and Payments
By starting your Investor Crate subscription and providing or designating a payment method, you authorize us to charge you on a recurring monthly basis subscription fee at the then current rate. We reserve the right to adjust pricing for our subscriptions in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms of Service, any price changes to your subscription will take effect following email notice to you.
As a Member, you agree to the following benefits and Terms:
You must provide us and keep us up to date with accurate contact and payment information, including name, shipping address, and credit or debit card number. We save your payment information for ease of future shipments and charges. All such personal information is subject to the Privacy Policy. You are responsible for any fees or charges your issuing bank or credit card provider may charge you. If your payment to us is returned for any reason, we may bill your account again directly and seek payment by another method including a mailed statement. Any account changes made after the 1st of each month should not be expected to reflect on the subscription until the following shipping period. This date is subject to change in accordance with our billing and renewal cycles.
In an effort to get crates to our subscribers as soon as possible, we begin processing shipments prior to the signup cutoff date which is the 5th of every month. As a result, all address updates must be made within 48 hours prior to the subscription renewal date on the 1st of every month to ensure they are correctly reflected on your shipment. Our shipping service does not include the forwarding with your mail to an updated address. Any forwarding fees incurred will not be reimbursed or credited to your subscription.
Returns
Refunds for returns will be limited to the product price only and will not include shipping and handling costs incurred at the time of purchase or any market loss that may occur between the time of purchase and the time of the refund.
Your Subscription Contract:
By purchasing any subscription, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive periods, at the then-current subscription rate. To cancel your subscription at any time, you must do one of the following at least 48 hours prior to your next scheduled renewal date to avoid charge: update your user account on investorcrate.com or email support at support@investor.com. All subscriptions that are started between the 5th and the 5th of any given month in the case of Investor Crate will automatically have their renewal date moved to the 1st of the following subscription period. All subscriptions that are started between the 1st and the 1st of any given month in the case of an Investor Crate subscription we may automatically have your renewal date moved to any date after the following subscription period. If you subscribe outside of these periods for any of Investor Crate, Crates or Products or Subscriptions, your renewal date will be the 1st. If you cancel, you may use your subscription until the end of your then-current subscription term. Investor Crate™ may submit periodic charges (e.g., monthly) without further authorization from you until you provide prior notice that you have terminated this authorization or wish to change your payment method within the 48-hour notice requirement.
In all cases, billing will occur on the 1st of every month unless you cancel or change the date on your account. The cut-off date for last minute orders is the 5th of every month. The fulfillment period ends and all crates, one-time purchases and Fire Sale items ship on the 15th of every month. By utilizing our services or accessing our website you agree to these terms and key operational dates.
If you cancel your subscription, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. We reserve the right to revoke your subscription at any time from any person or entity. Returns with the request of a refund will be refunded the paid amount for subscription cost minus the shipping and are at the discretion of customer support representative. Membership is void where prohibited by law. If any subscription is not fulfilled by the 15th of any given month we will not be held liable. Holidays, acts of god and other instances can cause a delay in operations.
Product Information; Limitation on Quantities
Excluding any content which may be submitted by Members from time to time, we strive to ensure that the information on the Site is complete and reliable. Certain information may contain pricing errors, typographical errors and other errors or inaccuracies which we may correct without liability. We also reserve the right to limit quantities purchased by Members and to revise, suspend, or terminate an event or promotion at any time without notice (including after an order has been submitted and/or acknowledged). We do not guarantee that all products described on our Site will be available.
Risk of Loss
Any product purchased from our Site will be shipped utilizing a third party carrier. As a result, title and risk of loss or damage for such merchandise will pass to you upon our delivery to the carrier. It is your responsibility to prevent theft by having a secure point of delivery. If the product is lost, damaged or stolen as a result of negligence, carelessness or accident by the carrier, a refund will not be issued or considered. Damaged items must be reported and include a photo in the ticket submission. Damaged items will be reviewed by the support agent and a replacement may be issued only for damaged products and does not cover or include packaging of the said item. Blemishes to packaging will not be considered as part of a damaged item. All refunds will be at the discretion of customer support representatives. Investor Crate™ assumes no liability in the condition of your coin, round, bar, bullion or collectible other at the time the shipment is received. All advertised products that could be in your kit come in a variety of types, sizes, weights, dimensions, conditions, mintage, year of mint and purity. Many minted coins, rounds, bars and other bullion collectibles are minted as alloys.
Investor Crate™ is a trade name of Investor Crate, LLC. The information provided on Investor Crate™ websites, social media and accompanying material is for informational purposes only. It should not be considered legal or financial advice. You should consult with an attorney or other professional to determine what may be best for your individual needs. Investor Crate only sells coins, rounds, and bars of any weight of Gold, Silver, Platinum, and Palladium in a purity of 50% metal content or higher or as advertised, we are not to be used for investment purposes. Investor Crate is not an investment service and the Investor Crate tradename is simply a name used by Investor Crate, LLC, as a brand name. We do not render investment services or advice and all users, persons or entities utilizing our service or products acknowledge, understand and comprehend that Investor Crate, LLC is simply a precious metal dealer.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Investor Crate LLC., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Investor Crate™ does not make any guarantee or other promises as to any results that may be obtained from using our content. No one should make any investment decision without first consulting his or her own financial adviser and conduct his or her own research and due diligence. To the maximum extent permitted by law, Investor Crate™ disclaims any and all liability in the event any information, commentary, analysis, opinions, advice and/or recommendations prove to be inaccurate, incomplete or unreliable or result in any investment or other losses.
The content contained on or made available through the website is not intended to and does not constitute legal advice or investment advice and no attorney-client relationship is formed. Your use of the information on the website or materials linked from the Web is at your own risk.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Investor Crate, LLC: Detailed Risk Disclosure and Advisory Disclaimer
1. Explicit Acknowledgment of Investment Risks: This document serves as an unequivocal declaration and acknowledgment by Investor Crate, LLC (“the Company”) that the investment in and acquisition of precious metals, including but not limited to gold, silver, platinum, and palladium, inherently involves substantial risk. Such investments may be susceptible to market fluctuations, volatility in prices, economic perturbations, regulatory changes, and other unforeseen events, all of which could materially affect the value, liquidity, and return on investment.
2. Non-Endorsement of Investment Strategy: The Company does not, by any means or through any communication, implicitly or explicitly, endorse, recommend, or advise on the suitability, profitability, or potential value of any precious metal investment. The contents provided by the Company, including but not limited to website information, marketing materials, consultations, and communications, are not, and should not be construed as, investment advice.
3. Exclusion of Financial Advisory Services: Investor Crate, LLC is not a registered investment advisor, financial planner, broker-dealer, or a member of any association for other research providers in any jurisdiction whatsoever and does not purport to provide expert financial advice. The Company’s role is limited to the provision of a marketplace for precious metals and does not entail guidance on investment strategies, tax implications, return on investments, or future profitability.
4. Investor Due Diligence and Responsibility: The responsibility for investment decisions, including the assessment of risks, rests solely with the purchaser or investor. Prospective investors should conduct their own independent analysis, due diligence, and consult professional advice from financial, legal, and tax experts prior to making any investment decision.
5. No Guarantee of Performance: The Company makes no representations, warranties, or guarantees as to the performance, return on investment, or appreciation in the value of any precious metals purchased. Past performance is not a reliable indicator of future results, and the value of such investments may fall as well as rise.
6. Volatility and Market Dynamics: The precious metals market is characterized by dynamic price movements and can be significantly influenced by international monetary and fiscal policies, geopolitical events, currency fluctuations, macroeconomic trends, and other factors beyond the Company's control.
7. Limitation of Liability: Investor Crate, LLC, its directors, officers, employees, agents, or representatives shall not be liable for any loss or damage arising from any investment decisions based on information or materials provided by the Company or the performance of the precious metals market.
8. Agreement and Acknowledgment: By engaging with Investor Crate, LLC for the purchase of precious metals, you, the user, customer, or investor, hereby acknowledge having read, understood, and agreed to the terms outlined in this Risk Disclosure and Advisory Disclaimer. You further acknowledge that you are aware of the risks associated with precious metal investments and that you assume all such risks willingly and without coercion from the Company.
Indemnification
You agree to indemnify, defend and hold harmless Investor Crate LLC. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.
Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of.
Copyright
The technology underlying, and the entire content included in, the Site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Investor Crate™ and is protected by copyright and other intellectual property or proprietary rights. The collective work includes works that are licensed to Investor Crate™. Copyright 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 Investor Crate. All rights reserved. We do not investigate to determine if such works are accurate nor can we provide assurance that all such works are free of typographical errors. We cannot guarantee information displayed on this Site to be 100% accurate or original.
Trademarks
All trademarks, service marks, and trade names of Investor Crate™ on the Site are trademarks or registered trademarks of Investor Crate™, or of their respective owners. If you have reason to believe that any form of Intellectual Property or Copyright infringement has occurred in any part of our website please contact us.
Acknowledgment of Trademarks and Copyrights
Investor Crate, LLC recognizes that the artwork and designs on gold, silver, and platinum products minted by Argor-Heraeus, Asahi Refining, Australian Bullion Company, Austrian Mint, French Mint, Geiger Edelmetalle, Germania Mint, Italian Mint, Johnson Matthey, Mexican Mint, Monarch Precious Metals, Nadir Rafineri, PAMP Suisse, Perth Mint, Rand Refinery, Royal Canadian Mint, United States Mint, Scottsdale Mint, and Valcambi SA and any other mint, manufacturer or refiner that aren't mentioned here are protected by trademarks and copyrights. We expressly state that we do not own, claim, or have any rights to these trademarks or the copyrighted designs featured on their products.
The operations, products, services, and digital content of Investor Crate, LLC are independent of and distinct from the mints and manufacturers listed above, as well as any others not mentioned. Any perception, assumption, or insinuation contrary to this disclaimer is incorrect. Investor Crate, LLC neither claims nor possesses any rights, ownership, or affiliations with the designs, trademarks, or copyrights of these entities. Our use of these names and any related imagery or descriptions on our platforms or materials is strictly for informational, descriptive purposes, and not intended to infringe on any copyrights or trademarks.
For absolute clarity, Investor Crate, LLC asserts our non-affiliation, non-endorsement, and non-ownership stance regarding all trademarks, copyrights, or intellectual properties of the mints and manufacturers we deal with. This extends to any brand or entity not explicitly mentioned. Any references or displays of such trademarks or copyrights are solely informational or incidental, with no intention of claiming ownership, partnership, or official association.
Investor Crate Plus – On-site Storage Vault Program & Buyback Program
Investor Crate Plus is our premier on-site storage solution for the secure holding of your monthly bullion purchases. By participating in the Investor Crate Plus program, you ("the Client") agree to the following terms and conditions, which are designed to protect both you and Investor Crate Plus ("the Company"). Please read these terms carefully to ensure you fully understand our mutual obligations.
Insurance and Security: Your precious metals are insured up to a value of $100,000 USD against loss, theft, damage, or other specified risks. This insurance is underwritten by a reputable insurer and is subject to the terms and conditions of the policy.
Visual Verification: Upon request, the Company will provide visual proof of the existence of your stored metals, ensuring transparency and peace of mind regarding your investment.
Liquidation and Market Loss Policy: You may request to liquidate your holdings at any time. However, the Company reserves the right to deny any liquidation (buyback) request at its sole discretion, for any reason, including but not limited to market volatility and liquidity constraints. The terms of liquidation will be subject to a Market Loss Policy, wherein any market loss incurred by the Company due to the liquidation of your metals will be your responsibility.
Physical Possession and Delivery: You are entitled to take physical possession of your metals and request their delivery at any time. Please allow for up to 30 days for the shipping and handling process. Shipping costs and insurance (if applicable) will be the responsibility of the Client.
Exclusions on Additional Metals: The Client is prohibited from adding to their vault any metals acquired from sources outside of Investor Crate. All metals stored within the Investor Crate Plus program must be purchased directly through the Company to ensure authenticity and compliance with our insurance policy.
Access and Physical Pick-Up Restrictions: For security reasons, Clients will not have physical access to the vaulted bullion nor the ability to physically pick up their metal from the storage facility. All requests for physical delivery must be processed through the Company's established procedures.
Non-Payment of Annual Storage Fee: In the event the Client fails to pay the annual storage fee, the Company will close the Client's account and initiate the process to ship the Client's metals to the address on file. If the Company is unable to contact the Client or arrange for delivery within 180 days, a final lien notice will be sent by certified mail.
Auction Rights: Should no correspondence be received within 30 days of the final lien notice, the Company reserves the right to auction the contents of the vault unit to recover costs. The auction will be conducted in accordance with applicable laws and regulations, and any surplus funds from the auction (after settling the outstanding balance owed to the Company) will be held for the Client for a period of 60 days before being treated as unclaimed property in accordance with state law.
Termination of Vault Program: Investor Crate reserves the right to terminate or suspend the Vault Program at any time and for any reason, at its sole discretion. In the event of such termination or suspension, Investor Crate Plus will notify the Client of the termination or suspension and the reasons for such action.
Upon termination of the Vault Program, Investor Crate Plus will, at its discretion, offer the Client the option to either liquidate their stored metals or take physical possession of their metals. The terms of liquidation or physical possession will be communicated to the Client at the time of such an offer and may be subject to the conditions and policies in effect at that time, including but not limited to market conditions, liquidation fees, shipping and handling charges, and insurance costs, if applicable.
The Client acknowledges that the termination of the Vault Program may be based on factors beyond Investor Crate Plus's control, including but not limited to regulatory changes, market conditions, or operational considerations. Investor Crate Plus will endeavor to provide reasonable notice to the Client regarding the termination of the Vault Program and the options available to the Client concerning their stored metals.
It is the Client's responsibility to respond to the termination notice and to choose between the options offered by Investor Crate Plus within the time frame specified in the notice. Failure to respond within the specified time frame may result in Investor Crate Plus exercising its discretion in dealing with the Client's stored metals, including but not limited to liquidating the metals and remitting the proceeds to the Client, after deducting any applicable fees and charges.
This section does not affect any rights or obligations that have accrued up until the termination of the Vault Program.
Modifications to Terms of Service: The Company reserves the right to modify these terms of service at any time. Such modifications will be effective immediately upon posting to the Company's website or direct communication to the Client. Continued participation in the Investor Crate Plus program constitutes acceptance of these changes.
Governing Law: These terms of service shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company operates, without giving effect to any principles of conflicts of law.
Disclaimer: Investor Crate Plus and its services are provided on an "as is" and "as available" basis. The Company expressly disclaims any warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Client acknowledges that investing in precious metals involves risks and that the value of such investments may fluctuate.
By subscribing to and utilizing Investor Crate Plus “On-site storage”, the Client acknowledges having read, understood, and agreed to these terms and conditions.
User-Generated Content
By sharing, submitting and uploading any of your data (including but not limited to photographs, images, video, music, art, or comments) to Investor Crate's™ website, Investor Crate's™ social media channels (including, without limitation, Twitter (including #, / and @ comments incorporating Investor Crate™), Facebook and Instagram) such as @investorcrate or a website platform /investorcrate and pages dedicated to Investor Crate™ in discussion forums (e.g., Reddit), you grant Investor Crate™ a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, prepare derivative works of, display and perform your user data in any legal manner for the benefit of Investor Crate™. You acknowledge and agree that you are solely responsible for all the user data that you make available through such means. Accordingly, you represent and warrant that: (1) you have all rights, licenses, consents and releases necessary to grant Investor Crate™ the required rights to disseminate any user data, and (2) neither your data nor your posting, uploading, publication, submission or transmittal of this data or Investor Crate's™ use of your uploaded data (or any portion thereof) on, through or by the means of Investor Crate™ will infringe, misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights or rights of publicity or privacy or result in the violation of any applicable law or regulation. Investor Crate™ disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Investor Crate™ may however review, delete or block access to communications that could harm Investor Crate™, its customers or third parties.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. Your submission of personal information through the store is governed by our Privacy Policy.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
The grounds on which Investor Crate™ may take such action include, but are not limited to, actual, suspected or potential violations of our Terms of Service and/or Privacy Policy.
Warranty Disclaimer
Except as otherwise specifically provided, the site and the products offered on the site are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Investor Crate™ disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Investor Crate™ does not represent or warrant that the functions contained on the site will be uninterrupted or error-free, that the defects will be corrected, or that the site or the server that makes the site available are free of viruses or other harmful components. Investor Crate™ does not make any warrantees or representations regarding the use of the materials on the site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Applicable Law may not allow limitations or exclusions on warranties, so the above limitations may not apply to you. Any suspicion of a counterfeit product may or may not initiate an internal investigation, all such inquiries are taken seriously but no refund or replacement is guaranteed. The number of coins, rounds, bars, bullion, and a combination of metal collectibles is dependent on premiums, price and size of each individual crate at the time of payment received by Investor Crate which is generally 1-3 banking business days after your purchase. It is important to understand that metals come in a variety of shapes and sizes. Some of these metals do not come in sizes smaller than 1/2 gram, in the case that the dollar amount purchased exceeds the amount to fulfill the smallest precious metal denomination available, your crate will DEFAULT to Silver collector pieces. We take no notice and are not bound to the current market price. We do not utilize or take into consideration the market value of any commodity or any other index that displays or shows a value for Gold, Silver, Platinum or Palladium or any other precious metal.
Limitation of Liability
Neither Investor Crate™ nor its celebrity spokespersons shall be liable for any indirect, incidental, special or consequential damages that result from the use of, or the inability to use, the site or materials on or provided through the site, even if Investor Crate™ has been advised of the possibility of such damages. In no event will Investor Crate's™ liability to you exceed the amounts that you paid to Investor Crate™ in connection with your Investor Crate™ membership. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Investor Crate™ shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Investor Crate™ shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Investor Crate™ shall immediately issue a credit to your credit card account in the amount of the charge.
Investor Crate™ has no liability for injury or damage caused by products within the crate. Such liability is the sole responsibility of the product brand or manufacturer. Some items are small and should not be in possession of minors at any time, these items may cause ingestible hazards as well as choking hazards and extreme care and handling should be used when handling any Investor Crate product or packaging.
These Terms are applicable to you upon your accessing the Site. These Terms, or any part of them, may be modified or terminated by Investor Crate™ without notice at any time, for any reason. Investor Crate™ reserves the right to limit discount codes to one per customer in its sole discretion. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous, shall in all events survive any termination of these Terms and your use of the Site.
Temporary Supply Shortages (COVID-19)
As a temporary company policy, and due to the global pandemic, supply of products can be come disrupted. Some high and low price tier SKU's and subscription crates may have a different metal type(s) within them. For example (1) $50 Dollar Platinum Crate may contain Silver due to a Platinum shortage, or any number of combinations OR (1) $50 Dollar Silver Big Bar Crate may contain 1 oz Silver Rounds instead of 1 oz Silver Bars.
These changes are necessary to assist our purchasing department avoid HIGH predatory premium 'mark ups' when possible and helps with SHORTAGES of certain, popular items we stock.
This will continue into the future as the length and period of shortages, now or in the future, are unforeseeable.
If these or any other terms, policies or conditions are unacceptable please discontinue our service immediately by canceling your subscription on this Site or contacting support@investorcrate.com for immediate cancellation.
Please note, these changes are completely out of our control and necessary for our business to continue operating and for us to protect our consumers from suppliers, mints and importers conducting predatory pricing in an attempt to take advantage of people during this pandemic. Thank you for understanding.
“SOCIAL MEDIA GIVEAWAYS” OFFICIAL RULES
NO PURCHASE, CONTRIBUTION, DONATION OR PAYMENT NECESSARY. A PURCHASE, CONTRIBUTION, DONATION, OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING.
CONSUMER DISCLOSURE: You have not yet won. No purchase or payment of any kind is necessary to enter or win our sweepstakes “SOCIAL MEDIA GIVEAWAYS” drawing. “SOCIAL MEDIA GIVEAWAYS” commences on a ‘when announced basis' and ends when, as specified in the original post on our various social media platforms. One (1) Grand-Prize will be awarded consisting of the item mention in the social media post.
Eligibility. The sweepstakes “SOCIAL MEDIA GIVEAWAYS” drawing is open only to legal residents of the U.S. (except Oregon) where permitted by law. Must be 18 or older to enter. Void in Guam, the U.S. Virgin Islands, and all other U.S. territories and possessions and where prohibited by law. No entries will be accepted from inmates of a correctional facility. No employees of Investor Crate or their immediate family members (defined as spouse or children) are eligible to participate. Participation constitutes Entrant's full and unconditional agreement to these Official Rules, which are final and binding in all matters related to “SOCIAL MEDIA GIVEAWAYS” drawing. Winning a prize is contingent upon fulfilling all requirements set forth herein. All entrants must currently be a “Gold Member” of Investor Crate, LLC’s “Gold Membership Club” and have an ACTIVE subscription crate. ACTIVE members are automatically entered and do not require a mail-in entry form. To become a "Gold Member" of Investor Crate, LLC's "Gold Membership Club," or to enter any giveaway you can enter free of charge by mailing in your request, requesting in person or over the phone. These methods of entry do NOT gain you access to the Fire Sale page or Members-Only subscription crate products. We do not require you to be, have been or in the future become a paid customer of Investor Crate, LLC or it's subsidiaries in order to be eligible for the “SOCIAL MEDIA GIVEAWAYS”. No considerations to any person except those permitted by law will be exempt from entering this “SOCIAL MEDIA GIVEAWAYS”.
How to Enter. Below are the methods to enter the sweepstakes “SOCIAL MEDIA GIVEAWAYS” drawing:
Enter via the published website by being a member of Investor Crate, LLC’s “Gold Membership Club”. Mail in and official entry form or when applicable have an ACTIVE subscription crate. With these methods, Entrant may choose to receive a return e-mail confirmation containing a Certificate confirming his or her ticket number(s). If the Entrant chooses to have his or her Certificate delivered in a manner other than e-mail, a $1.95 service charge will be added for mail delivery in the U.S.
If you refuse to become an ACTIVE subscriber, you can mail in a hand written letter to ATTN: IC INC, 900 S. Willow Ave., Unit # 2669, Cookeville, TN 38501, United States, requesting to be entered as an active subscriber and we will issue you the 100 entries. This must be in time for the drawing which will take place the last day of each month.
This sweepstakes is only available to persons who reside in the United States void where applicable, with the exception only for military service men and women deployed OCONUS.
Mail in the official, FREE mail-in entry form, indicating that the Entrant wishes to enter after the Entrant has become a “Gold Member” to “Gold Membership Club”, or to participate and become entered in to any giveaway to IC INC, 900 S. Willow Ave. Unit # 2669 Cookeville, TN 38501. Fill out a 3x5 postcard with your name, address (including zip code), home and work telephone numbers (including area codes), and mail postage paid to the address above. Mail must be postmarked no later than ending time referenced in paragraph 2 above and received no later than 1 day following ending date. With this method, after completing the entry process, Entrant may choose to receive a return e-mail confirmation containing a Certificate confirming his or her tickets number(s). If the Entrant chooses to have his or her Certificate delivered in a manner other than e-mail, a $1.95 service charge will be added for mail delivery in the U.S. A copy of the FREE mail-in entry form may be requested by emailing Investor Crate, LLC’s Support Email at support@investorcrate.com.
Additional Conditions. Limit one entry per person. Any incomplete or illegible entries will not be processed. The use of robotic, automatic, macro, programmed, photocopied entries, or multiple entries sent in bulk mail, or like methods (including without limitation the use of any promotion/sweepstakes subscription, notification entry or like sites or services that offers sweepstakes entry services "on behalf of" Entrant) is strictly prohibited. Any attempt by any participant to obtain more than the stated number of tickets or entries by using multiple/different email addresses, identities, registrations, and logins or any other methods may void that participant's entries and that participant may be disqualified. Use of any automated system to participate is prohibited and will result in disqualification. Investor Crate, LLC is not responsible for lost, late, incomplete, postage due, invalid, unintelligible or misdirected entry applications, which will be disqualified and destroyed. In the event of a dispute as to any entry application, the authorized account holder of the email address, if applicable, used to register will be deemed to be the Entrant. Except in the case of gift entries, all entries must be made in the name of the individual and no transfer of ownership of a ticket is permitted. No entries will be accepted from or on behalf of, corporations, trusts, partnerships, or other entities.
Winner Selection Drawing. When the ending time in Paragraph 2 has been reached the Conditional Grand-Prize Winner and one Alternate Conditional Winner from among all valid sweepstakes “SOCIAL MEDIA GIVEAWAYS” entries. You do not need to be present to win.
Winner Notification. The Conditional Grand-Prize Winner for the “SOCIAL MEDIA GIVEAWAYS” drawing will be notified using the contact information entered on the entry form, within three (3) business days from the drawing and notified that they were selected as the Conditional Grand-Prize Winner and will be conditionally awarded the grand-prize. If Administrator is unable to contact any Conditional Grand-Prize Winner or Entrant fails to respond to the Administrator's initial contact within three (3) business days of notification or return of e-mail notification as undeliverable after three (3) attempts, Entrant will be disqualified and an alternate winner will be notified as the new Conditional Grand Prize Winner.
Verification of Conditional Winners. CONDITIONAL WINNER OF A “SOCIAL MEDIA GIVEAWAYS” DRAWING IS SUBJECT TO VERIFICATION BY INVESTOR CRATE, LLC. Entrant selected as Conditional Grand-Prize Winner will be contacted within 3 business days following notification and will be required to sign and return to Administrator, within 7 days of the date notice is sent, a liability/publicity release (except where prohibited). If a Conditional Grand-Prize Winner cannot be contacted, fails to sign and return the above-required document, or if the prize or prize notification is returned as undeliverable, Conditional Grand-Prize Winner forfeits prize and Investor Crate, LLC may award the applicable prize to a selected Alternate Conditional Winner.
Odds of Winning. Odds of winning = One (1) divided by all valid entries received.
Entry Conditions and Release. By entering, a “SOCIAL MEDIA GIVEAWAYS” drawing, each participant agrees to (a) comply with and be bound by these Official Rules and the decisions of the Administrator which are binding and final in all matters; (b) release and hold harmless Investor Crate, LLC, and each of their respective parents, subsidiary, and affiliated companies, the prize suppliers and any other organizations responsible for sponsoring, fulfilling, administering, advertising or promoting “SOCIAL MEDIA GIVEAWAYS” drawings, and all of their respective past and present officers, directors, employees, agents and representatives (collectively, the "Released Parties") from and against any and all claims, expenses, and liability, including but not limited to negligence and damages of any kind to persons and property, including but not limited to invasion of privacy (under appropriation, intrusion, public disclosure of private facts, false light in the public eye or other legal theory), defamation, slander, libel, violation of right of publicity, infringement of trademark, copyright or other intellectual property rights, property damage, or death or personal injury arising out of or relating to a participant's entry, creation of an entry or submission of an entry, participation in a “SOCIAL MEDIA GIVEAWAYS” drawing, acceptance or use or misuse of prize (including any travel or activity related thereto) and/or the broadcast, exploitation or use of entry; and (c) indemnify, defend and hold harmless the Released Parties against any and all claims, expenses, and liabilities (including reasonable attorneys fees) arising out of or relating to an Entrant's participation in a “SOCIAL MEDIA GIVEAWAYS” drawing and/or Entrant's acceptance, use or misuse of a prize.
Publicity. Except where prohibited, participation in a “SOCIAL MEDIA GIVEAWAYS” drawing constitutes entrant's consent to Investor Crate, LLC and its agents use of the name, address, email address, likeness, photograph, voice, opinions for promotional purposes in any media, worldwide, without further payment or consideration.
General Conditions. Investor Crate, LLC reserves the right to cancel, suspend and/or modify any “SOCIAL MEDIA GIVEAWAYS” drawing, or any part of it, if any fraud, technical failures or any other factor beyond Investor Crate, LLC's reasonable control impairs the integrity or proper functioning of a “SOCIAL MEDIA GIVEAWAYS” drawing, as determined by Investor Crate, LLC in its sole discretion. Investor Crate, LLC's failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.
Limitations of Liability. If for any reason an entry or ticket is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, Entrant's sole remedy is another similar entry or ticket in the “SOCIAL MEDIA GIVEAWAYS” drawing, provided that if it is not possible for Investor Crate, LLC to award another entry due to discontinuance of the drawing, or any part of it, for any reason, Investor Crate, LLC, at its discretion, may elect to hold a random drawing from among all valid entries received for any “SOCIAL MEDIA GIVEAWAYS” drawing up to the date of discontinuance for any or all of the prizes offered. No more than the stated number of prizes will be awarded. In event that production, technical, programming or any other reasons cause more than stated number of prizes as set forth in these Official Rules to be available and/or claimed, Investor Crate, LLC reserves the right to award only the stated number of prizes by a random drawing among all legitimate, unawarded, eligible prize claims. In the event that information, in any published ad, press release, article, brochure, or any other communication regarding a “SOCIAL MEDIA GIVEAWAYS” drawing conflicts with the Official Rules, the Official Rules shall take precedence over all other communications or published materials. Investor Crate, LLC reserves the right to make changes in the rules of any “SOCIAL MEDIA GIVEAWAYS” drawing to correct typographical errors or maintain legal compliance, and such changes shall become effective on the date published on the website(s).
ARBITRATION. By participating, Entrant agrees as follows: that good faith efforts will be used to attempt to resolve any and all claims and disputes arising under or relating to a “SOCIAL MEDIA GIVEAWAYS” drawing. Any dispute, controversy or claim relating to a “SOCIAL MEDIA GIVEAWAYS” drawing, including but not limited to the interpretation thereof, the awarding or redemption of prizes, or the determination of the scope, enforceability or applicability of this agreement to arbitrate, which cannot be resolved amicably, shall be referred to arbitration before the American Arbitration Association, which shall be the sole and exclusive forum for resolution and settlement of any dispute, controversy or claim between the parties. Any and all legal action, suit, arbitration, or other proceedings with respect to a “SOCIAL MEDIA GIVEAWAYS” drawing will be resolved individually, without respect to any form of class or representative action.
Drawing Results. For the sweepstakes “SOCIAL MEDIA GIVEAWAYS” drawing results go to www.investorcrate.com or send a hand-printed, self-addressed, stamped envelope to IC INC, 900 S. Willow Ave. Unit # 2669 Cookeville, TN 38501 and indicate the particular drawing. Requests for the winner list must be received on or before 180 days after drawing ending time.
- Prize Representations. Investor Crate, LLC and/or its agents make no representations as to condition, warranties, or fitness for a particular use of a Grand-Prize. Grand-Prize Winner agrees to accept the Grand-Prize "AS IS", "WHERE IS.”
Contact Information:
ATTN: Investor Crate
[Re: Privacy Compliance Officer]
[IC INC
900 S. Willow Ave.
Unit # 2669
Cookeville, TN 38501]
OR
[Re: Tyler Robinson / Investor Crate, LLC.]
[IC INC
900 S. Willow Ave.
Unit # 2669
Cookeville, TN 38501]
Additionally, our compliance officer can be reached by physical address of
[IC INC
900 S. Willow Ave.
Unit # 2669
Cookeville, TN 38501].
Questions about the Terms of Service should be sent to us at support@investorcrate.com.